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Cups community guidelines

Last updated: 20 August 2026·Effective: 20 August 2026

Purpose

Cups is for photos of drinks you picked up at a participating UAE cafe, so locals can find that cafe. The public line is help a UAE cafe get seen. It is a coffee pickup wall — not a social network or chat.


What you may post

  • One to six still photos of this cafe’s cup from an order you collected
  • An optional taste note (max 150 characters) about the drink or cafe
  • A unique handle that does not impersonate a cafe, merchant, or Qahwa

Posts are reviewed before they appear on the wall or map.


What you must not post

  • Another cafe’s advertising, or a photo that is not this pickup
  • Sexual content, nudity, or objectification of real people
  • Harassment, bullying, hate, or threats
  • Content involving minors
  • Impersonation, reserved names, or unlawful material

There is no chat, comments, or direct messages on Cups.


Gifting

Gift this drink from a post is the same friends-and-family coffee gift flow already in the app. Be respectful. Do not spam. Cups is a community of coffee people posting cups they picked up.


Report and block

Every post and Cups profile has Report. You can block a handle so their posts no longer appear on your wall. Blocking does not affect ordering coffee.

Contact: [email protected]

We aim to action reports promptly (typically within 24 hours while pre-moderation is in place).


Age and deletion

You must be 18 or older to have a Qahwa account (see the Privacy Policy). The same rule applies to posting on Cups.

Deleting your account immediately unpublishes your Cups photos and handle. You may also delete your own posts while your account is active.


Contact

Qahwa Customer Support
Email: [email protected]
Terms: https://qahwa.io/terms
Privacy: https://qahwa.io/privacy